FREQUENTLY ASKED QUESTIONS.
United by a desire for safer roads.
View FAQ by topic
Will I be out of pocket?
Will receiving Centrelink (or other benefits) affect my claim?
Do I have to pay for legal fees up-front?
Can undisclosed income or incomplete tax returns affect my claim?
How do I know when to accept an offer from the insurer?
I have been in an accident, what should I do?
What if I was partially at-fault in my incident?
The Claims Process
Will I need to go to court?
Who will pay for my compensation?
Can I change lawyers during my claim?
Can I run my own claim?
Will making a claim directly affect the at-fault driver/rider?
Do I need to notify police?
How long do I have to bring a claim?
How long does a compensation claim take?
What is CTP insurance?
How do I know if I qualify for compensation?
Do I have to hand over my medical records?
Will my rehabilitation (physiotherapy, occupational therapy, etc.) be paid for?
What is a medico-legal assessment and how do I prepare for it?
People and the future
What's involved in obtaining statements from employers and colleagues?